Shipping & Returns
When your order will ship?
Shipping methods & carriers that we use
How to check the status of your order?
How to check in email
We'll send you an order confirmation email, then an email when it ships that has your delivery service information and tracking number. Search your inbox for an email from firstname.lastname@example.org with the subject “Your Habitat order.” You may also have to search your junk mail or spam folder.
How to check in the store
1. Go to habitat.tech/account/login
2. If you have a Habitat Account and you’re signed in, you’ll be taken right to your order history. If you’re not signed in to your account, click on Sign in and click on store account. Enter the email and password you use for the app. You can then see your order history.
How to cancel or make changes to an order?